How to Get Max Life Insurance Online Premium Receipt: Absolute Guide in 2020

After paying the premium you need a premium receipt from the respective insurance company. This premium receipt is proof of paying the policy premium. It will also help you not to discontinue the policy and another good thing is that you get an income tax deduction for this premium amount. In this article, I will guide you on how you can get max life insurance online premium receipt.

Nowadays everything goes online. Most of the insurance companies sent policy copies or policy receipts online. 

Max life insurance is one of the reputed life insurance companies in India. Formerly it is known as Max New York Life Insurance Company Limited. The company was founded in the year 2000 and it came into operation in 2001.

Their total assets under management are ₹68,471 Cr… The companies have 269 offices all over India. Companies have ‘claim paid percentage ratio is 99.22%’. 

How to download max life insurance online premium receipt?

Customer can download the max life insurance online premium receipt by using the following steps:

max life insurance online payments
Image Source: Max Life Insurance
  • They have to visit companies official website at
  • On this page click the blue button ‘Download Premium Receipt
  • Then another page will appear
  • In the left-hand corner, there is a box said ‘Sign In’ (shown in the above image)
  • Then there are two fields. One is ‘Policy/Mobile Number’ another one is ‘Date of Birth
  • At the bottom of this box, there is the checkbox option for ‘Register for WhatsApp updates’.
  • After filling the above fields and click the checkbox (if WhatsApp is installed on your phone) click the ‘Send OTP’ button.
  • After that, a 4 digit OTP code will generate and deliver to your registered mobile number and email id.
  • Fill the box with the correct OTP then click the ‘Login’ button.
  • Then a user’s dashboard screen will appear shortly.
  • On the left-hand side, there is a menu called ‘Download’.
  • Click the menu, a submenu will appear. Then click on the ‘Download Premium Receipt’.
  • It will show you the current policy with Max Life Insurance.
  • If you have more than one policy they will appear one by one.
  • After selecting the policy you want to download receipt click the blue button ‘Proceeds’.
  • Then another new page will appear. The page said ‘Statement & Receipts’. Then click on the button ‘Generate’ and the policy will download in pdf format on your device.

If you not capable of download the receipt or found any error in your details you can contact them.

How to contact max life insurance customer care?

Here are the ways to communicate with them –

max life insurance customer care
Image Source: Max Life Insurance
  1. There is a live chat option available at the right bottom of the screen.  Click on that and start chatting and inform them about your problem.
  2. Another way to communicate with them is to click on the link:

There are four types of options to contact them (Shown in the above picture).

The first one is ‘Locate an Office’. There is another two type of option. Click on ‘Max Life Insurance Office’ then fill the below form and find their office available in your city. Then you can contact them or physically visit their office and solve the query or problem.

Another option available in this tab, that is ‘Axis Bank Branch‘. After clicking this option it will redirect you to the Axis Bank website. From this website, you will find the axis bank branch located in your locality. 

  1. The next tab on this page is ‘REQUEST FOR FINANCIAL EXPERT’. Click on this tab and fill the form below. Their financial expert will call you shortly.
  2. The third tab on this page is ‘REACH OUT TO US’. In this page will see the three type of helpline available. One is for ‘Online Term Plan Helpline’. The second one is ‘NRI helpdesk’ and the last one is ‘Customer Service Helpline (Non-Toll-free)
  3. The last tab on the contact us page is ‘HELP CENTER’. It will redirect you to a question and answer page where you find various types of questions related to their services. If you will find solutions then go for it otherwise choose any one of the above options and reach them.
max life insurance online payments
Image Source: Max Life Insurance

How to make max life insurance online payment?

Like many other policies, you can also pay the Max life policy premium online. Here are the steps:

  • Visit the Max life official website at
  • In the top right there is a link, called ‘Pay Online’.
  • Click on that link…you will land over another page…
  • Three options are available on this page. They are Policy Premium, Pay Online, Top Up.
  • Click on the ‘Policy Premium‘ tab. 
  • There are two fields. One is for registered mobile number/policy number and another is the date of birth.
  • Fill the field with mobile number register with Max Life. 
  • After that click on the ‘Submit’.
  • It will redirect you to another where you can see the list of policies of you with Max Life.
  • After clicking the respective policy, then again click on the ‘Proceeds to Payment’ button. 
  • Then you can pay the premium through net banking, debit card, or credit card.
  • After making the successful Payment they will be sent a receipt in your registered email id.

If you do not get the receipt or if you find anything wrong with the receipt or policy details then you can contact customer support. How to contact customer service – this topic is already discussed above.

Now I hope you can understand about How to download max life insurance online premium receipt, How to contact max life insurance customer care,  How to make max life insurance online payment procedure.

In this covid-19 situation, this is not possible for everyone to continues the policy. You can also cancel if you want.

How do I cancel a Max Life Insurance policy online?

It is impossible to cancel any insurance policy online. Like other Max Life have no option to cancel policies online. 

When you contact them they will ask you to come to their branch office. 

In the branch office, you will get a policy cancellation or surrender form. After filling the form, submit the form with the policy original copy with a cancel cheque. Sometimes they will ask for proof of identity.

At the time of submitting surrender, you have to submitted the documents –

  1. Original policy pack
  2. Self-attested ID proof 
  3. Freelook cancellation form

They also sent you an OTP number in your registered mobile number for confirmation of cancellation. 

After a few days, you will get the surrender amount in your bank account after deducting the non-payment of premium charges or any other charges for this cancellation.

Remember one thing that every policy has some lock period. Within this period you are not able to surrender any policy.

The tenor of the lock period depends on the policies. It is not more than 5 years. So you may not be paid the premium but you have to wait until the end of the lock period for this cancellation.

You can also read this article for more information about policy cancellation – I want to cancel my policy.

Conclusion: I hope after reading this article you get an idea about How to download max life insurance online premium receipt? Side by side you got information about  How to contact max life insurance customer care,  How to make max life insurance online payment procedure.

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